Welcome to the ZeGo study. This website informs you about the research project ZeGo (Zufriedenheit im eGovernment in der Schweiz).
The goal of ZeGo is to measure the satisfaction of Swiss residents with their canton’s eGovernment portals in a two-year interval. By this means ZeGo will be able to establish a national ranking to provide well-grounded feedback to the portal developers.
The user’s satisfaction is obtained by an electronic survey linked to the startpages of the corresponding websites.
ZeGo is a research project led by Silvia Heinz at the Department of Psychology, University of Basel.
The next study will be conducted during the 4th quarter of 2013.
What would you like to do?